Privacy Policy

This policy explains what Twinkens ("we", "us") collects when you visit twinkens.com, buy 10 Ingredients, 30 Meals, or contact us — and what we don't collect.

When you buy: checkout runs entirely through PayPal. We never see or store your card number. PayPal passes us your order details — name, email address, the amount paid, and a PayPal order/capture ID — so we can email you the ebook and answer support questions about that order.

When you contact us: the name, email, topic and message you submit through the contact form. We use it to reply to you and to keep a record in case you write in again.

Activity records: we record available IP addresses alongside contact submissions, checkout starts, payment capture requests, ebook download requests and admin sign-in attempts. These records include timestamps and the relevant order reference or submitted email, and help us provide support, investigate payment issues and protect the store. Contact notification emails also include the sender's IP address.

We do not run advertising trackers or analytics cookies on this site. If that changes, this page will say so before it happens.

Order records (email, product, amount, date, a PayPal reference) let us resend a lost download link, answer a support question, and stop the same PayPal payment notification from emailing you the ebook twice. Contact messages let us follow up and keep context if you write again.

PayPal processes your payment under its own privacy policy — we don't control what PayPal collects during checkout.

Brevo (our email provider) sends the emails we trigger — your download link, order confirmation, and replies to your contact message — on our behalf.

We don't sell or rent your information to anyone, for any reason.

Order and contact records are kept as long as we need them for support and bookkeeping. Email us and we'll delete what we can, subject to what we need to keep for tax or fraud-prevention reasons.

Twinkens is written for parents, not children. We don't knowingly collect information from children, and the site isn't directed at them.

Ask us at any time what we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] — a person replies.

If this policy changes in a way that matters, we'll update the date at the top and, for significant changes, say so on the homepage.

Questions about this policy: [email protected].